Erica Dhawan Photo

Erica Dhawan

  • World’s Leading Authority on 21st Century Collaboration & Connectional Intelligence, named “The Oprah of Management Ideas” by Thinkers50

Erica Dhawan Biography

Erica Dhawan is the world’s leading authority on Connectional Intelligence and the Founder & CEO of Cotential.

Through speaking, training and consulting, she teaches business leaders innovative strategies that increase value for clients, deliver results and ensure competitiveness.

She is the co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence. Erica was named by Thinkers50 as “The Oprah of Management Ideas” and featured as one of the emerging management thinkers most likely to shape the future of business. She hosts the award winning podcast Masters of Leadership.

Erica speaks on global stages ranging from the World Economic Forum at Davos to companies such as Fedex, Pepsico, and McGraw Hill Financial. Erica writes for Harvard Business Review, Forbes, Fast Company and the Huffington Post.

Erica also serves as a board member to Lufthansa Innovation Hub. Previously, she worked at Lehman Brothers and Barclays Capital. She has a MPA from Harvard University, a MBA from MIT Sloan, and a BS in Economics from The Wharton School.

Erica Dhawan Photo

Erica Dhawan

  • World’s Leading Authority on 21st Century Collaboration & Connectional Intelligence, named “The Oprah of Management Ideas” by Thinkers50

Get Big Things Done: The Power of Connectional Intelligence

Session length: 45 minutes

2019-06-10T09:00:00-04:00 Monday, June 10th 9:00 EDT

We live in a world of endless meetings and emails and constant cross-team dysfunction, duplication and delays. Our collaboration efforts aren’t working to unlock greater value in our coaching businesses. The world’s leading collaboration expert Erica Dhawan argues that the game changer is a thoroughly modern skill called Connectional Intelligence (CxQ).

As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough coaching impact. This dynamic, engaging, high-energy, fast-paced session will help participants understand the practice of using connectional intelligence as the key to coaching success and leadership in the 21st century. Attendees will learn new insights and tools to accelerate greater connectivity with clients, become more agile and innovative, and drive breakthrough ideas and outcomes.

Key Learning Takeaways

  1. Keys to leveraging your networks and connections, and creating contagious positive results.
  2. Successful tactics used to address connectional overload and in changing turbulent times.
  3. How leaders create deep connections of fierce loyalty and respect from their team and customers.
Erica Dhawan Photo

Erica Dhawan

  • World’s Leading Authority on 21st Century Collaboration & Connectional Intelligence, named “The Oprah of Management Ideas” by Thinkers50

The Digital Body Language Workshop

Session length: 45 minutes

2019-06-10T13:00:00-04:00 Monday, June 10th 13:00 EDT

When your client replies “fine!” are they actually fine… or are they angry? Do you wait hours to get clarification on a vague e-mail? Did that weekend text message from your colleague irritate you? We are communicating faster and more often than ever before. We feel like we’re connected – but are we really?  We save time using email, right? But then we end up using all of that ‘saved’ time to clarify what we meant in the first place. In person, we can clarify context immediately. We rely on body language and tone to grasp the real meaning. With our digital walls up, we lose subtext and nuance.

We all leave a digital impression on each other. If someone doesn’t text back for hours or even days, do you think they are being rude? Is using an emoji or LOL unprofessional, or creating a human connection with your team? What impression does your boss, client, or colleague think of that kind of behavior? Whether your team works on separate floors, buildings or even countries, they have to connect online in order to collaborate.These new misunderstandings are happening all day, every day. They’re reducing your client engagement, morale, and coaching performance each time.

In this workshop, you will learn new rules and nuances of creating human connection in digital communication, led by collaboration expert Erica Dhawan.

Key Learning Takeaways

  1. Understand your digital communication style and what signals you are broadcasting (even if you don’t intend to!).
  2. Reduce the confusion and frustration that comes with communication across all our various mediums, like email, phone, IM, text, apps and even live meetings.
  3. Develop a digital communication strategy to create the highest performing relationships.
  4. Understand and use digital subtext to create real intellectual and emotional connection, no matter the distance.
Erica Dhawan Photo

Erica Dhawan

  • World’s Leading Authority on 21st Century Collaboration & Connectional Intelligence, named “The Oprah of Management Ideas” by Thinkers50

Coach-Led Q&A: Connectional Intelligence & Digital Body Language with Erica Dhawan

Session length: 45 minutes

2019-06-10T17:00:00-04:00 Monday, June 10th 17:00 EDT

During this Q&A session, attendees will gain a unique opportunity to ask questions on how to apply Connectional intelligence in their coaching practices. Erica Dhawan will share how attendees can use the Connectional Intelligence assessment to deepen engagement with colleagues and clients and grow their businesses.

Key Learning Takeaways

  1. A deeper understanding of how to help your clients communicate more effectively.
  2. Clarity surrounding successful tactics to address connectional overload.
  3. Insight into the awareness and importance of Connectional Intelligence and how your clients can use it to improve the communication and connection in their teams.
Erica Dhawan Photo

Erica Dhawan

  • World’s Leading Authority on 21st Century Collaboration & Connectional Intelligence, named “The Oprah of Management Ideas” by Thinkers50

Get Big Things Done: Become a Standout Collaborator

Session length: 90 minutes

2019-11-07T17:00:00-05:00 Thursday, November 7th 17:00 EDT

Do you want to get noticed at work? Do you want to be the first in line for coaching opportunities? Do you want to build a powerful network?

In today’s world, smarts, passion, and plain old luck are not enough to put you at the top. Remaining a step ahead requires a skill that I call  “Connectional Intelligence.” This full summit session is designed to make you a Standout Collaborator and build a Powerful Network.

In this full summit session, I share my insights and a proven process that you can use to develop yourself as a collaborative coaching leader to get big things done. Through simple and practical advice, I will help you achieve and sustain change, growth, innovation, and success. In this course you will:

  • Build powerful connections to create your dream coaching network.
  • Influence more effectively within and outside your client base.
  • Become a collaboration change agent.

Key Learning Takeaways

  1. Keys to leveraging your networks and connections, and creating contagious positive results.
  2. Successful tactics used to address connectional overload and in changing turbulent times.
  3. How leaders create deep connections of fierce loyalty and respect from their team and customers.