Richard E. Boyatzis Photo

Richard E. Boyatzis

  • Distinguished Professor, Influential Speaker & World-Class Thought Leader

Richard E. Boyatzis Biography

Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science, HR Horvitz Professor of Family Business, and Adjunct Professor in People/Organizations at ESADE. He earned his BS in Aeronautics and Astronautics from MIT, and a MS and Ph.D. in Social Psychology from Harvard University. Using his Intentional Change Theory (ICT), he studies sustained, desired change at all levels of human endeavor from individuals, teams, organizations, communities and countries. He was ranked #9 Most Influential International Thinker by HR Magazine in 2012 and 2014.

He is the author of more than 200 articles on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education. His Coursera MOOC, Inspiring Leadership Through Emotional Intelligence has over 780,000 enrolled from 215 countries. His 9 books include: The Competent Manager; the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee; and Resonant Leadership, with Annie McKee, and Helping People Change: Coaching with Compassion or Lifelong Learning and Growth with Melvin Smith and Ellen Van Oosten. He is a Fellow of the Association of Psychological Science and the Society of Industrial and Organizational Psychology.

Richard E. Boyatzis Photo

Richard E. Boyatzis

  • Distinguished Professor, Influential Speaker & World-Class Thought Leader

The Science of Effective Coaching

Session length: 45 minutes

2019-05-28T17:00:00-04:00 Tuesday, May 28th 17:00 EDT

Great coaches move us. They move us through a basic human process - our emotions. The effective coaches establish a deep emotional connection with others called resonance. They are literally, in tune with others around them. They create and nurture these resonant relationships through mindfulness, hope, compassion, and playfulness. In coaching, the combined effect of vision based coaching and resonant relationships with the client results in dramatically more effective coaching experiences.

Unfortunately, most coaches are too focused on problems and specific remedial goals and lose their effectiveness over time. Because of the cumulative effect of the damage from chronic stress and a preoccupation with problems and measurement. This pattern activates neural networks that are useful in problem solving but suppress neural networks needed for being open to new ideas, people and moral concerns. To be effective and sustainable in coaching, a person must develop facility with both major neural networks and develop techniques to reverse the effects of stress and revive themselves, neurologically, hormonally, and emotionally. These renewal experiences help a person become more cognitive, perceptually and emotionally open, innovate and learn, and motivate others to learn, develop, and innovate – which is the ultimate purpose of coaching.

This is essential for coaching at all levels. As ICT contends, the same processes that work for coaching individuals, works for coaching teams, organizations and even communities. The key is to develop a shared vision and create resonant relationships. Otherwise, the durability of the coaching is limited.

Based on decades of his own and colleague’s research into emotional intelligence competencies and coaching, including dozens of longitudinal studies as well as hormonal and neuroimaging studies, Professor Richard Boyatzis will lead the audience through examples of what effective coaching feels like, as well as understanding the neural processes that foster or inhibit it.

Key Learning Takeaways

  1. A process for developing sustainable improvement on EI, resonant relationships and the central role of compassion in it.
  2. Understanding the psycho-physiological role of the Positive Emotional Attractor and the Negative Emotional Attractor in motivating change or encouraging the status quo regression.
  3. Perceiving how coaching with compassion is effective in helping people change in sustainable ways, but coaching for compliance is not. And why it is crucial to the sustainability of the leader (i.e., the coach) as well.
  4. Understanding the neural activations involved in these two forms of coaching and why one prepares a person to consider change and learning and the other closes their minds.
  5. How to coach others to develop EI, resonant leadership, and to sustainably change.
Richard E. Boyatzis Photo

Richard E. Boyatzis

  • Distinguished Professor, Influential Speaker & World-Class Thought Leader

Resonant Leadership Through Emotional Intelligence: Inspiring Us to Be Our Best

Session length: 90 minutes

2019-09-19T09:00:00-04:00 Thursday, September 19th 9:00 EDT

Great leaders move us. They move us through a basic human process - our emotions. Although they talk of strategy and competition, the great leaders establish a deep emotional connection with others called resonance. They are literally, in tune with others around them. Their own levels of emotional intelligence allow them to create and nurture these resonant relationships. They use their EI as a path to resonant leadership through mindfulness, hope, and compassion.

Unfortunately, most people in leadership positions lose their effectiveness over time. Because of the cumulative effect of the damage from chronic stress, effectiveness in leadership and maintaining resonant relationships is not sustainable But, humans can revive themselves, neurologically, hormonally, and emotionally. This process of renewal can reverse the ravages of chronic stress. Through renewal experiences, a person can become more cognitive, perceptually and emotionally open. They can innovate and learn. They can make informed, astute decisions. They can be open to motivating others.

Based on decades of research into emotional intelligence competencies and longitudinal studies in their development, Professor Richard Boyatzis will lead the audience through examples of what resonance looks and feels like, as well as ideas as to develop someone's "resonant leadership" capability, their emotional intelligence, and the experiences of mindfulness, hope, and compassion. He will help the participants experience the Positive Emotional Attractor that is an essential beginning to sustained, desired change at all levels. The process of change examined will address how to help individuals and teams develop, organizations adapt and grow, and even communities and countries move closer to what they can be.

Key Learning Takeaways

  1. The experience of "resonant leadership" in an organization, the role of emotional intelligence, mindfulness, hope and compassion.
  2. Understanding the cycle of stress/sacrifice and renewal at the neural and behavioral levels.
  3. A process for developing sustainable improvement on EI and resonant leadership.
  4. How to coach others to develop EI, resonant leadership, mindfulness, hope and compassion.